1. Introduction

This Privacy Policy applies to Aanksh Hospitality (referred to as “we,” “our,” or “us”) and outlines how we collect, use, share, and protect personal data on our website, https://aankshhospitality.com

This policy complies with the General Data Protection Regulation (GDPR) for users in the European Union and the Digital Personal Data Protection (DPDP) Act, 2023 for users in India. By using our website, you agree to the practices described in this policy.

 

2. Who We Are:

Aanksh Hospitality provides hotel consultancy, management services, and knowledge-upskilling programs for professionals in the hospitality industry.

 

3. Personal Data We Collect

We collect the following types of personal data:

 

3.1 Data Automatically Collected

 

•Browsing Information: Domain names, IP addresses, and browser types are collected to measure website performance, such as the number of visits, time spent, and pages viewed.

•Cookies: Cookies are used for functionality, analytics, and user convenience.

 

3.2 Data You Provide

 

•Contact Forms: Personal data such as name, email address, phone number, and any additional information you provide when submitting inquiries or subscribing to updates.

•Comments: When users leave comments, we collect the data shown in the comment form along with the visitor’s IP address and browser user agent for spam detection.

 

3.3 Third-Party Data

 

•Embedded Content: Embedded content (e.g., videos or external resources) may collect data about your interactions.

 

4. How We Use Your Data

 

We use your personal data for the following purposes:

•Responding to inquiries and providing consultancy services.

•Delivering newsletters and updates for knowledge upskilling programs.

•Website performance analysis and improvement.

•Managing comments and user feedback.

 

We will not use your personal data for any purposes outside these without your express consent.

 

5. Legal Basis for Data Processing

 

Under GDPR (EU):

•Consent: For marketing, cookies, and newsletters.

•Legitimate Interest: For website analytics and business operations.

•Legal Obligations: For compliance with applicable laws.

 

Under DPDP Act (India):

•Notice and Consent: Data is processed after informing users of its purpose and obtaining consent.

•Purpose Limitation: Data is used strictly for the purpose it was collected.

 

6. Sharing of Data

We do not sell or rent your data. We may share data with:

•Service Providers: For analytics, email management, or hosting services.

•Legal Authorities: When required by law or in response to valid legal requests.

•Spam Detection Services: For ensuring comment authenticity.

 

7. Retention of Data

•General Data: Retained as long as necessary to fulfill the purpose it was collected for.

•Comments: Retained indefinitely to manage follow-ups.

•Marketing Preferences: Retained until users unsubscribe or request deletion.

 

8. Your Rights

 

Under GDPR:

 

You have the right to:

•Access, rectify, or delete your personal data.

•Withdraw consent for processing where applicable.

•Restrict or object to data processing.

•File a complaint with your local data protection authority.

 

Under DPDP Act (India):

 

You have the right to:

•Be informed about the data processing purpose.

•Request correction, deletion, or withdrawal of consent.

 

To exercise your rights, contact us at [Insert Contact Information].

 

9. Cookies

 

Cookies help enhance your experience and improve website functionality. You can manage your cookie preferences in your browser settings.

 

10. Security Measures

 

We implement robust security measures to protect personal data from unauthorized access, loss, or misuse. However, internet transmission is not entirely secure, and we cannot guarantee absolute security.

 

11. Cross-Border Data Transfers

 

For users outside India, your data may be transferred to and processed in India. By using our website, you consent to this transfer.

 

12. Changes to This Policy

 

We may update this Privacy Policy from time to time. Changes will be effective upon posting on this page. Your continued use of the website signifies acceptance of the updated policy.

13. Contact Information

 

For any questions about this Privacy Policy or to exercise your rights, contact us at:

Email: info@aankshhospitality.com

Phone: 9686962473 

Address: Shristy Nagar, Treveni-D, flat No 1E, New Asansol, Bardhaman, West Bengal 713325