Dr. Ayon Bhattacharya
Introducing Dr. Ayon Bhattacharya – A Hospitality Visionary
Dr. Ayon Bhattacharya is a seasoned hospitality leader with over 30 years of experience driving operational excellence and growth. Currently Vice President at the Orchid Hotel Group, he has successfully managed multi-property operations, achieving year-on-year revenue growth and spearheading high-profile acquisitions.
Renowned for his strategic acumen, Dr. Bhattacharya’s core competencies include operational strategy, revenue management, technology-driven process optimization, customer relationship building, and financial oversight. His ability to digitalize financial and operational processes has significantly enhanced efficiency and decision-making across organizations.
Throughout his illustrious career, he has held key positions such as General Manager at Radisson Blu Hotel and Pride Hotel, where he increased online revenue contributions and introduced innovative customer acquisition strategies. Notably, he was instrumental in pre-opening properties and launching impactful marketing campaigns at The Clarks Exotica Resort and Spa.
Dr. Bhattacharya’s contributions have been recognized with awards like Best Opening Hotel Asia Pacific(Carlson Hotels 2011), Hospitality Superstar (2020) by CMO Global and Hospitality Icon of the Year by Stars Group. He was honourded by Chief Minister of Madhya Pradesh ,Shivraj Singh Chauhan(2010).His visionary leadership extends to global initiatives, serving as Vice President of the World Human Rights Protection Commission.
A trailblazer in the industry, Dr. Bhattacharya combines expertise and innovation to consistently deliver outstanding results.
Bhaskar Jyoti Nag
Bhaskar Jyoti Nag brings over 24 years of expertise in hospitality and accommodation management, with a strong track record in luxury and healthcare sectors. Currently Deputy General Manager – Housekeeping and Laundry at Medanta, The Medicity, he specializes in strategic planning, operational excellence, and compliance with NABH and JCI norms.
Bhaskar’s core competencies include pre-opening operations, international SOP development, budget planning, and service standard implementation. He has held leadership roles at Radisson Blu, Mayfair Hotels, and Sinclair’s, excelling in guest-centric experiences and cost-efficient operations.
Certified in HACCP, disaster management, and with a diploma in Hotel Management, Bhaskar’s focus on innovation and team-building makes him a transformative force, driving quality and guest satisfaction at ventures like Aanksh Hospitality.
Kammelh Kishore
Kamal Kammelh is a seasoned professional in hospitality and revenue management, boasting over 25 years of experience across Indian and international markets. An alumnus of the prestigious IHM Pusa, New Delhi, from the 1999 batch, Kamal has built a distinguished career working with renowned global brands such as the Forte Group and InterContinental Hotels Group (IHG) in the United Kingdom.
During his tenure at IHG, Kamal excelled in diverse roles, starting as a Revenue Manager for individual properties and advancing to Multi-Property and Cluster Revenue Manager positions. He also supported regional operations through the IHG Revenue Development and Training Team, assisting hotels across Europe, the Middle East, and Africa. His expertise in strategic revenue management and training has been instrumental in improving hotel performance on multiple fronts.
In 2009, Kamal returned to India to lead revenue management strategies as the Corporate Revenue Head for The LaLiT Suri Hospitality Group. In 2012, he took a pioneering step by introducing innovative revenue management concepts to the Indian market, helping hotels significantly enhance their revenues and profitability.
Kamal is the founder of RedSKY Hospitality, a leading consulting firm that supports over 100 hotels in India and globally. His core competencies include revenue optimization, strategic management, and the application of advanced technologies to hospitality solutions. Under his leadership, RedSKY Hospitality has introduced cutting-edge innovations like Precium Technologies, an AI-powered pricing tool, and RevMutu Hospitality, which enhances hotel distribution through partnerships like the Global Preferred Partner status with Sabre Hospitality.
Kamal’s achievements underscore his commitment to excellence, innovation, and industry leadership. His expertise in leveraging technology and operational strategies has made him a transformative force in the hospitality sector, empowering hotels to achieve sustainable growth and maximize profitability.
Heena Grover Menon
Heena Grover Menon, a dynamic entrepreneur with over 20 years in media, journalism, and public relations, is the Founder of Samsarra Public Relations. Her career includes influential roles at top media houses such as The Times of India, Hindustan Times, India Today, and Zee Group, showcasing expertise across Lifestyle, Entertainment, Art & Culture, and Business.
Known for her strategic planning and storytelling prowess, Heena co-founded her first PR agency in 2016 and launched Samsarra in 2023. With a focus on brand building, media planning, and innovative campaigns, she has propelled numerous brands to success. Her award-winning work reflects a visionary approach to communication and her leadership in redefining PR excellence.
Amitav Routray
With over 30 years of experience in the hospitality industry, Mr. Amitav Routray is a Chartered Engineer and a renowned expert in technical and operational management. A graduate of Jadavpur University, he has held senior roles with prestigious brands such as Swosti Group, Radisson Blu, and ITC’s Fortune Hotels, consistently elevating operational efficiency and guest satisfaction.
Mr. Routray’s expertise lies in streamlining complex operations, optimizing facilities, and delivering engineering solutions that enhance long-term reliability. His core technical skills include:
• Operations & Facilities Management: Ensuring seamless service through infrastructure optimization.
• MEP Engineering: Advanced proficiency in managing mechanical, electrical, and plumbing systems.
• Maintenance Management: Developing strategies to minimize downtime and extend asset lifespan.
• Property Management Systems: Implementation and oversight of sophisticated management tools.